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IncTime Terms of Service

Last Updated: 03/30/2026
Version:1.0

Welcome to IncTime. These Terms of Use and Service Conditions (“Terms”) govern your access and use of IncTime’s services, including our registered agent services, compliance monitoring, CRM software platform, automated billing systems, and privacy protection solutions (collectively, the “Services”). By creating an account, using our Services, or accessing this website, you agree to these Terms. If you do not agree, you must not use the Services.

1. Scope of Services

IncTime is a business compliance, registered agent, and privacy service provider that helps protect business owners from penalties, legal liabilities, and unwanted public exposure by:

  • Serving as your Registered Agent of record with the appropriate Secretary of State.
  • Maintaining a physical address for receipt of service of process and official correspondence.
  • Forwarding notices, subpoenas, and legal correspondence promptly to your designated contact.
  • Providing a CRMbased compliance dashboard to track filings, deadlines, renewals, and state good standing.
  • Offering automated billing and payment processing for renewals, filings, and related services.
  • Delivering privacy solutions that minimize public disclosure of personal or business owner information.

You may always file, renew, or reinstate your entity directly with State or Federal agencies. Use of IncTime’s services is optional.

2. Power of Attorney & Authorization

By subscribing, you appoint IncTime as your agent and grant us Power of Attorney (limited to compliance and filing functions) with authority to:

  • Represent you before each Secretary of State office.
  • Prepare, sign, file, or submit documents necessary to maintain your business in good standing.
  • Receive and forward legal documents and notices as required by law.

This authorization is strictly limited to compliance, registered agent, and related services.

3. Client Responsibilities

You agree to:

  • Keep your contact, officer, and director information up to date in our system.
  • Respond promptly to notices forwarded by IncTime.
  • Ensure that your use of our Services does not violate any laws or regulations.
  • Maintain responsibility for the accuracy of information and documents you submit for filing.

Failure to update and maintain accurate information may result in noncompliance, for which IncTime is not liable.

4. Fees, Billing & Refund Policy

  • PassThrough Government Fees: State/Federal filing fees are billed separately at cost.
  • Annual Compliance Monitoring & Registered Agent Fee: Based on the membership package subscribed to located at inctime.com/pricing (unless otherwise specified).
  • Subscriptions & Renewals: Fees are automatically billed monthly, or annually, as determined by each entity’s filing schedule.
  • Refunds: Stateissued fees are nonrefundable. Service fees are non refundable and at IncTime’s sole discretion.
  • Billing Authorization: By subscribing, you authorize IncTime to charge your payment method automatically at the start of each renewal period until cancellation.
  • Cancellation: You may cancel anytime. Billing cancellation is effective at the end of the current subscription term.

IncTime reserves the right to modify fees or billing terms with notice.

5. Communications

By using IncTime, you agree to receive communications by email, phone, and SMS regarding your account, billing, compliance deadlines, and product updates.

  • Notifications: Service related communications are mandatory.
  • Promotional Messages: Can be opted out of.
    • OptOut:
      • Email: via unsubscribe link or account settings.
      • SMS: reply STOP.
      • Phone: request no further calls.
    • Message/data rates may apply.

6. Acceptable Use

You agree not to:

  • Disrupt, hack, or attempt to gain unauthorized access to our systems.
  • Submit false, fraudulent, or forged documents for filing.
  • Misuse our Services for unlawful purposes.

Violations may result in termination and legal action.

7. Accuracy of Information

While IncTime uses commercially reasonable efforts to monitor compliance, ultimate responsibility for good standing remains with you. Information obtained from Secretary of State databases may not always be complete or current.

8. Limitation of Liability

To the fullest extent permitted by law:

  • IncTime is not liable for indirect, incidental, or consequential damages, including lost profits or data.
  • Our liability for any claim is limited to the lesser of:
    (a) fees paid by you in the last 12 months, or
    (b) $500.

IncTime provides services “AS IS” and makes no guarantees of uninterrupted availability or errorfree operation.

9. Arbitration & Dispute Resolution

Any dispute shall be resolved by binding arbitration under the Federal Arbitration Act and the American Arbitration Association.

  • Venue: Carson City, Nevada.
  • No class actions or representative claims permitted.
  • Prevailing party may recover attorneys’ fees, capped at $10,000.

10. Termination

IncTime may suspend or terminate services for:

  • Nonpayment,
  • Legal violations, or
  • Abuse of the platform.

You may terminate your account at any time via Cancellation clause in section 4.

11. Updates to Terms

IncTime may update these Terms at any time. Continued use of Services constitutes acceptance of any changes. Clients will be notified of significant updates.

12. Filing Accuracy & Penalty Protection Guarantee

This guarantee is ONLY for the WE-DO-IT-ALL subscribed membership located at inctime.com/pricing

  • If a filing or renewal submitted and paid for through IncTime is late or incorrect due solely to IncTime’s error, IncTime will pay the resulting Secretary of State late fees or penalties and correct the issue at no additional service cost.
  • This guarantee applies only where the Client provided complete and timely information, approved and funded the filing before the deadline, and the delay was not caused by government processing, third parties, or Client error.
  • This guarantee does not apply to:
    • Delays caused by incomplete, incorrect, or late information provided by the Client
    • Government backlogs, processing delays, or rejections outside IncTime’s control
    • Filings not explicitly ordered, authorized, or paid for through IncTime
    • Penalties arising from prior noncompliance before engagement with IncTime
  • Limitations: This guarantee is limited solely to actual government imposed penalties and late fees and does not include indirect damages, lost revenue, or consequential losses. IncTime is not liable for third-party claims or veil piercing except where directly caused by IncTime’s proven gross negligence or willful misconduct.

13. Privacy, Data Protection & Confidentiality

IncTime is a privacy focused compliance platform. We collect, store, and process business and personal information solely to deliver the Services described in this Agreement.

13.1 Categories of Data Collected

We may collect and process the following categories of data:

  • Business entity information (name, EIN, formation details)
  • Owner, officer, director, and beneficial ownership information
  • Contact information (email, phone, address)
  • Governmentissued identifiers where required for filings
  • Payment and billing information
  • Usage data and system interaction logs
  • Communication records (email, SMS, support tickets)

13.2 Purpose of Data Use

Your data is used exclusively to:

  • Maintain business compliance and good standing
  • File documents with government agencies
  • Act as Registered Agent and receive legal notices
  • Provide CRM, dashboard, and compliance monitoring services
  • Process billing, payments, and subscriptions
  • Improve system performance, automation, and product features

We do not sell your personal data.

13.3 Privacy Protection Services

Where permitted by law, IncTime may:

  • Substitute its own address or contact details in public filings
  • Act as a buffer between you and public/state records
  • Reduce exposure of personal addresses and identifying details

However, you acknowledge:

  • Some jurisdictions require disclosure of certain ownership or contact information
  • IncTime cannot guarantee complete anonymity in all filings

13.4 Data Sharing & Disclosure

We only disclose your information under the following circumstances:

  • To government agencies for required filings
  • To payment processors for billing transactions
  • To service providers operating under strict confidentiality agreements
  • In response to legal process (subpoena, court order, law enforcement request)

We do not share or sell data for thirdparty marketing.

13.5 Data Retention

We retain your information:

  • As long as your account is active
  • As required for compliance, tax, and legal obligations
  • For a reasonable period after termination for audit and dispute resolution

13.6 Security Measures

IncTime uses commercially reasonable safeguards, including:

  • Encryption in transit and at rest (where applicable)
  • Access controls and authentication protocols
  • Monitoring systems to detect unauthorized access

However, no system is 100% secure. You acknowledge and accept this risk.

13.7 User Rights (CCPA/CPRA Alignment)

If you are a California resident, you have the right to:

  • Request access to the data we hold about you
  • Request deletion of your personal data (subject to legal obligations)
  • Request correction of inaccurate information
  • Opt out of certain data uses where applicable

Requests may be submitted through your account or by contacting support.

13.8 Data Processor Role

In many cases, IncTime acts as a data processor or service provider on your behalf.

You represent that:

  • You have the legal right to provide the data submitted
  • You have obtained any necessary consent from third parties

13.9 CrossBorder Data Transfers

If you access IncTime from outside the United States, you consent to the transfer and processing of your data within the United States.

13.10 No Guarantee of Absolute Privacy

While IncTime provides privacyenhancing services, you acknowledge:

  • Government filings may be public record
  • Regulatory requirements may override privacy protections
  • IncTime cannot guarantee complete confidentiality of publicly filed data

14. Entire Agreement

These Terms, constitute the entire agreement between you and IncTime.

Summary: IncTime is your compliance, registered agent, CRM SaaS, and privacy partner. We handle filings, monitor deadlines, and protect your personal information, but ultimate responsibility for business compliance remains with you.